Shipping policy

Thank you for shopping with OXIS! We are dedicated to delivering your products safely and efficiently. Please review our shipping policy below to understand how our shipping process works.

1. Processing Time

  • All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped along with tracking information.

2. Shipping Rates & Delivery Estimates

  • We offer standard shipping for orders placed on our store.

  • Estimated delivery time usually takes between 7 to 15 business days depending on the destination and carrier availability.

  • Delivery delays can occasionally occur due to high volume, customs processing, or postal service issues, which are outside of our control.

3. Shipment Confirmation & Order Tracking

  • Once your order is shipped, you will receive a shipment confirmation email containing your tracking number(s).

  • You can track your order directly through our tracking page or the carrier's website using the provided tracking link.

4. Customs, Duties, and Taxes

  • OXIS is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).